Noloco Partners | Terms of Service

Last updated: May 22nd, 2024

Welcome to the Noloco Partnership Program. This Agreement outlines the terms and conditions under which you ("Partner") may participate in our Partner Program. Participation in the Program signifies your agreement to abide by these terms, designed to foster successful collaborations and mutual growth. Noloco is incorporated in Ireland with company registration number 685318 and having its registered address at 77 Camden Street Lower, Dublin 2, D02 XE80, Ireland.

1. Key Definitions

• "Partner": You, who engage in promoting Noloco under this Agreement.
• "Noloco", "we", "us", or "our": Refers to Noloco, Inc.
• "Affiliate Link": The unique tracking link provided to you for promoting Noloco.
• "Lead": A potential customer who has clicked on your Affiliate Link and has entered the Noloco sales process but has not yet made a purchase. Leads are considered eligible for commission if they convert into a paying customer within the Eligibility Period.
• "Customer": A user or business that has not only clicked on your Affiliate Link but has made a purchase of Noloco’s services.
• "Eligibility Period": The 90-day period during which the Affiliate Link is active, starting from the date of the potential customer's first engagement through your Affiliate Link.

2. Program Participation

Affiliate Acceptance

Upon submission of your application, we will review your credentials and notify you of your acceptance or rejection. Acceptance into the Noloco Partnership Program allows you to earn commissions as set forth in this Agreement.

Affiliate Links and Tracking

You will be provided with personalized Affiliate Links. It's crucial to use these links in your promotions to track the referrals accurately.

3. Tiers, Commissions and Payments

Earning Commissions

• New Customer Requirement: Commissions are earned when a completely new customer (not an existing or previous paying customer who has reconverted) clicks on your Affiliate Link and makes a purchase within the Eligibility Period of 90 days. The customer must not have any prior purchasing history with Noloco and must not be currently in negotiation with Noloco at the time of the referral.
• Exception for Direct Acquisitions by Noloco: If Noloco directly acquires a customer and assigns them to a partner for project execution, the partner will receive a 10% commission on the subscription revenue. This policy recognizes the partner’s contribution while focusing on encouraging independent lead generation.

Payment of Commissions

• Initial and Recurring Commissions: Commissions are initially calculated based on the total value of the customer’s first purchase minus any discounts, returns, or cancellations. For subscriptions or services that involve recurring payments, commissions will continue to be calculated on the value of each subsequent renewal during the customer's active subscription period for the first 12 months of their subscription. This ensures that partners are rewarded for their contributions during the critical initial year of customer engagement.
• Adjustments for Changes in Payment Amounts: Should there be any changes to the subscription amount, whether increases due to upgrades or decreases due to downgrades, the commission payments will be adjusted accordingly. This reflects the current subscription value at the time of each billing cycle and ensures partners are fairly compensated for their ongoing contributions.
• Monthly Disbursement: Commissions are disbursed monthly, with a minimum threshold of $100 in earned commissions required before disbursement. If the threshold is not met in a given month, accrued commissions will roll over to the next month and will be paid out once the minimum threshold is reached.

Commission Structure

• Rates and Bonuses: Specific rates and potential bonuses for achieving certain milestones or targets will be detailed in the Commission Table, accessible in the Partner Dashboard.

Partnership Tiers

To stimulate competitiveness and reward higher-performing partners, the Noloco Partnership Program is structured into different tiers based on total revenue generated and the number of active customers maintained.

Tier Progression and Downgrades

• Automatic Advancement: Affiliates automatically advance to the next tier when they meet the specified revenue and active customer requirements.
• Silver Tier: Partners reach the Silver tier by generating $50,000 in total referral revenue and maintaining approximately 20 active customers.
• Gold Tier: Partners reach the Gold tier by generating $125,000 in total referral revenue and maintaining approximately 50 active customers.
• Performance Reviews: Partner performance, including churn rates and active customer metrics, will be reviewed periodically to ensure ongoing quality and customer retention.
• High Churn Rates: High churn rates or insufficient active customers may impact maintaining your tier status. This ensures that partners not only achieve sales targets but also retain customers, fostering long-term growth.
• Review-Based Downgrades: If performance reviews indicate high churn rates or other issues, partners may be downgraded to a lower tier to maintain the program's quality standards.
• Revenue Reassessment: Partners failing to maintain the required revenue or active customer count for their tier will also be subject to downgrades based on periodic reviews.

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4. Responsibilities of the Partner

Promotion and Conduct

You agree to use ethical and legal means to promote Noloco. Prohibited activities include spamming, false advertising, or any deceptive practices.

Compliance with Laws

You must comply with all applicable laws and regulations, including those relating to advertising, email marketing (CAN-SPAM Act), and data protection (GDPR).

5. Branding and Logo Display

Requirement to Display Noloco Logo

Partners who publicly advertise their vendor relationships on their websites are required to display the Noloco logo in a prominent position, adhering to the branding guidelines provided by Noloco.

Exceptions for Non-Advertising Partners

If a partner does not typically feature vendor logos on their website, this requirement may be waived, subject to formal written agreement by Noloco.

6. Intellectual Property

You may use Noloco’s marketing materials and trademarks in accordance with our guidelines. You do not acquire any ownership rights by using our intellectual property.

7. Term and Termination

This Agreement is effective upon your acceptance and continues until terminated by either party. Either party may terminate this Agreement at any time with written notice. Upon termination, you must cease all promotional activities and use of Noloco’s intellectual property.

8. Confidentiality

You must not disclose any confidential information acquired during your participation in the Program. This obligation survives the termination of this Agreement.

9. General Provisions

Modification of Terms

We may modify these terms with prior notice, and your continued participation after such modifications constitutes your acceptance of the changes.

10. Indemnification

You agree to indemnify Noloco against any claims or legal proceedings arising from your participation in the Program.

11. Acceptance

By clicking "I Agree" or by participating in the Program, you affirm that you have read this Agreement, understand it, and agree to be bound by its terms.