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Packaging On Demand Inc., has been a trusted contract packaging provider in Southern California’s personal care industry since 2005. As a non-union, equal opportunity employer, their mission is to deliver a highly responsive and collaborative service experience — one that combines capital-intensive infrastructure with a sharp operational edge.
Nick, the company’s Production Manager, leads the operational side of the business. He knew their ability to scale and serve depended on staying nimble, efficient, and deeply aligned with customer expectations. But behind the scenes, the operation was still running on pen and paper.
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While the business was growing, its internal systems were stuck in a previous decade. Critical workflows like production scheduling and inventory management were tracked manually on paper — leading to inefficiencies, errors, and time-consuming cross-team communication.
Nick explored off-the-shelf software built for manufacturers, but found most platforms overly complex, expensive, and misaligned with how his business actually worked.
Nick discovered Noloco while experimenting with it’s AI app builder. Impressed by the flexibility but still in need of guidance with a new platform, he connected with Diana Kirby, a certified Noloco partner, to help bring his vision to life.
In under six weeks, Nick and Diana launched a custom Noloco solution tailored to Packaging On Demand’s unique workflows.
Key elements included:
- A production scheduling tool accessible to customer service, procurement, and leadership — even from mobile.
- A centralised inventory and receiving system with searchable logs, photos, timestamps, and role-specific visibility.
- A scalable foundation that could grow with the business — at Nick’s pace.
Diana’s support proved pivotal. Nick credits her with making the experience seamless, collaborative, and fast.
Diana Kirby is a certified Noloco Expert who specialises in helping operationally complex businesses build tailored internal tools — fast. For Packaging On Demand, Diana played a hands-on role in designing and launching a custom solution that matched the business’s unique workflows, not someone else’s template.
Her collaborative approach, technical skill, and clear communication helped turn a manual, error-prone system into a smooth digital operation — in under six weeks.
The impact was immediate and measurable:
Saved 2–2.5 hours/week for Production Managers by eliminating daily production meetings.
Saved ~5 hours/week per team member in admin time across customer service and procurement.
Improved accuracy and dramatically reduced mistakes caused by manual tracking.
Increased visibility across teams — with remote access to real-time production data.
Future-ready: Barcode scanning and printing are next, with plans to expand Noloco’s role in the business.
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