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OH-Visas
Back-office task management & visa operations for touring music artists
The Company
OH-Visas is a specialist agency that helps touring music artists and their teams navigate the complex world of international visa applications. Whether it’s a solo act heading to the U.S. or a full band touring across multiple continents, OH-Visas ensures the right documents are filed, deadlines are met, and everyone gets where they need to be. The team works closely with tour managers, booking agents, and artists to coordinate each step of the visa process — often juggling dozens of applications simultaneously.
Co-founders Ben Young and Steve Down built the company on their specialist knowledge in visa services and the music industry. Together, they shaped the business to serve a niche, delivering tailored support to artists and touring professionals. They’ve been supported by a team of talented employees and a dedicated operations manager, who’ve contributed precision, speed, and their dedication to the work.
As the business grew, they recognised the need for internal systems that could scale alongside them, without compromising the personal, high-touch service their clients depend on.
Co-founders Ben Young and Steve Down built the company on their specialist knowledge in visa services and the music industry. Together, they shaped the business to serve a niche, delivering tailored support to artists and touring professionals. They’ve been supported by a team of talented employees and a dedicated operations manager, who’ve contributed precision, speed, and their dedication to the work.
As the business grew, they recognised the need for internal systems that could scale alongside them, without compromising the personal, high-touch service their clients depend on.
The Challenge
As OH-Visas expanded, so did the volume and complexity of its back-office processing work. While the client-facing side of the business, including data capture and secure applicant information, remained well-handled via a separate, secure process, their internal systems for managing day-to-day operations needed a more scalable foundation.
- Limited control over task visibility: All internal users accessed the same interface, regardless of role, which created distractions and inefficiencies.
- Inconsistent data: With no defined structure, information was stored differently across records, making it hard to maintain accuracy at scale.
- Manual workflows: Each visa type required a unique set of tasks — but everything had to be created from scratch.
- Duplicate data entry: Critical information had to be copied across systems, increasing the risk of errors and wasting valuable time.
- Limited control over task visibility: All internal users accessed the same interface, regardless of role, which created distractions and inefficiencies.
- Inconsistent data: With no defined structure, information was stored differently across records, making it hard to maintain accuracy at scale.
- Manual workflows: Each visa type required a unique set of tasks — but everything had to be created from scratch.
- Duplicate data entry: Critical information had to be copied across systems, increasing the risk of errors and wasting valuable time.
“We were looking for a smarter way to manage internal workflows — so we could grow without adding unnecessary complexity."
The Solution
Partnering with Noloco Certified Expert, Michael Unrath, OH-Visas built a custom internal tool powered by their existing Airtable base — but with far greater clarity, control, and automation.
- Permissions-based access: Team members now only see the jobs and tasks relevant to their role — nothing more, nothing less.
- Automated workflows: Creating a new visa job automatically generates the correct task set for that visa type.
- Context-aware interface: Conditional visibility ensures users only see the fields and options that matter based on context.
- Custom layouts by role: Admins and standard users each get a tailored interface designed for their specific responsibilities.
What once required a patchwork of manual steps is now seamless.
- Permissions-based access: Team members now only see the jobs and tasks relevant to their role — nothing more, nothing less.
- Automated workflows: Creating a new visa job automatically generates the correct task set for that visa type.
- Context-aware interface: Conditional visibility ensures users only see the fields and options that matter based on context.
- Custom layouts by role: Admins and standard users each get a tailored interface designed for their specific responsibilities.
What once required a patchwork of manual steps is now seamless.
“Michael knew exactly how to turn our vision into a working system. Thanks to him, we now have an Airtable–Noloco app that saves us all sorts of time and runs like clockwork."
Partner Spotlight: Michael Unrath
Michael Unrath is a certified Noloco partner who helps growing businesses streamline complex workflows using powerful, tailored Noloco solutions.
For OH-Visas, Michael transformed a patchwork of manual processes into a structured, role-specific system that sits seamlessly on top of their existing Airtable base.
His thoughtful approach and deep product expertise allowed the team to scale their visa operations with clarity, speed, and control.
For OH-Visas, Michael transformed a patchwork of manual processes into a structured, role-specific system that sits seamlessly on top of their existing Airtable base.
His thoughtful approach and deep product expertise allowed the team to scale their visa operations with clarity, speed, and control.
“With Noloco, we could shape the system around how our business actually runs. It felt like going from a messy spreadsheet to a proper software tool."
The Results
OH-Visas now operates with the structure, speed, and visibility their growing business demands — without compromising on flexibility.
• 18–24 hours saved per week: With a team of six, the business saves an estimated 2 hours of admin time and 1–2 hours of communication overhead per person each week.
• Cleaner, role-specific access: Cuts noise and helps the team stay focused on what matters.
• Fewer mistakes, better data control: Less duplication, fewer errors, and clearer audit trails.
• Smoother operations: Less chasing, clearer job statuses, and reduced internal check-ins have improved overall team coordination.
By leveraging the flexibility of Noloco’s powerful interface, OH-Visas has a backstage system that runs as smoothly as the tours they support.
• 18–24 hours saved per week: With a team of six, the business saves an estimated 2 hours of admin time and 1–2 hours of communication overhead per person each week.
• Cleaner, role-specific access: Cuts noise and helps the team stay focused on what matters.
• Fewer mistakes, better data control: Less duplication, fewer errors, and clearer audit trails.
• Smoother operations: Less chasing, clearer job statuses, and reduced internal check-ins have improved overall team coordination.
By leveraging the flexibility of Noloco’s powerful interface, OH-Visas has a backstage system that runs as smoothly as the tours they support.
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