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The percentage of a project's revenue that remains as profit after all associated costs have been deducted.
Revenue is vanity, margin is sanity. An agency can be busy and growing while simultaneously losing money on projects — if it doesn't track margin. Project margin is the definitive measure of whether a project created or destroyed financial value.
Project margin is the ratio of a project's net profit to its revenue, expressed as a percentage. It represents what proportion of each pound or dollar billed actually contributes to the agency's bottom line after all delivery costs are accounted for.
Formula: Project Margin % = ((Revenue − Total Costs) / Revenue) × 100
Where total costs include: loaded staff time, direct expenses, subcontractor fees, software, and any overhead allocation.
Healthy project margins vary by agency type and discipline, but typical benchmarks are:
Agencies tracking margin by project can identify which engagements, clients, or project types consistently hit or miss these benchmarks — and adjust pricing or delivery accordingly.
Noloco's Agency Operating System connects time tracking and cost data to project records, enabling real-time margin calculation at the project level. Use Noloco Tables to store staff cost rates and project fees, build margin dashboards with Noloco Charts, and set up automated alerts with Workflows when margins fall below target.